Terms and Condition

Introduction

These Terms and Conditions apply to all services provided by Divine Vision to participants under the National Disability Insurance Scheme (NDIS). By engaging our services, you agree to these Terms.These Terms and Conditions apply to all services provided by Divine Vision to participants under the National Disability Insurance Scheme (NDIS). By engaging our services, you agree to these Terms.These Terms and Conditions apply to all services provided by Divine Vision to participants under the National Disability Insurance Scheme (NDIS). By engaging our services, you agree to these Terms.These Terms and Conditions apply to all services provided by Divine Vision to participants under the National Disability Insurance Scheme (NDIS). By engaging our services, you agree to these Terms.These Terms and Conditions apply to all services provided by Divine Vision to participants under the National Disability Insurance Scheme (NDIS). By engaging our services, you agree to these Terms.

NDIS Compliance

We operate in accordance with the NDIS Practice Standards and the NDIS Code of Conduct. Our services are delivered with respect, transparency, and in alignment with each participant’s NDIS plan and goals.We operate in accordance with the NDIS Practice Standards and the NDIS Code of Conduct. Our services are delivered with respect, transparency, and in alignment with each participant’s NDIS plan and goals.We operate in accordance with the NDIS Practice Standards and the NDIS Code of Conduct. Our services are delivered with respect, transparency, and in alignment with each participant’s NDIS plan and goals.We operate in accordance with the NDIS Practice Standards and the NDIS Code of Conduct. Our services are delivered with respect, transparency, and in alignment with each participant’s NDIS plan and goals.We operate in accordance with the NDIS Practice Standards and the NDIS Code of Conduct. Our services are delivered with respect, transparency, and in alignment with each participant’s NDIS plan and goals.

Service Agreement

A written Service Agreement will be developed with each participant (or their nominee), outlining the specific supports to be delivered, associated costs, responsibilities, and service timeframes.

Participant Responsibilities

Participants (or their nominees) agree to: Provide accurate and up-to-date information Treat staff with courtesy and respect Inform us of any changes to their NDIS plan or goals Provide adequate notice for cancellations or changes

Provider Responsibilities

• Deliver supports professionally, safely, and in line with the agreed service plan
• Maintain confidentiality and privacy
• Communicate openly and honestly
• Provide invoices and documentation in accordance with NDIS price guidelines

Pricing and Payments

• All fees are in line with the NDIS Pricing Arrangements and Price Limits.
• Payment terms will be outlined in the Service Agreement.
• We support both plan-managed, self-managed, and NDIA-managed participants.

Cancellations and Changes

• Participants must provide at least 48 hour's notice for cancellations.
• Late cancellations or no-shows may be billed in accordance with the NDIS pricing guidelines.
• We reserve the right to reschedule services where necessary with notice.

Cancellations and Changes

We value participant feedback. Complaints or concerns can be submitted to:

• Contact us : [email protected] , +908765672344
• You can also contact the NDIS Quality and Safeguards Commission at www.ndiscommission.gov.au or 1800 035 544.

Termination of Services

Services may be ended by either party with [insert notice period, e.g., 14 days] written notice. Immediate termination may occur in cases of serious misconduct, safety concerns, or breach of agreement.

Limitation of Liability

While we aim to provide high-quality services, we are not liable for any indirect or consequential losses resulting from service provision. Our total liability is limited to the amount paid for services in dispute.

Amendments

We may update these Terms and will notify you of any significant changes. Continued use of our services after updates constitutes acceptance of the revised Terms.